I recommend booking a reputable a road trip out of there have been reports of necessary precautions as you would approach you at the airport-and trust me, there will be.
Alternatively, tickets are available at each of the terminals upon arrival at the ticket counter or in front of the bus. Just show your bus ticket on the phone before boarding. We have driven in the Riviera Maya for years, and have only been stopped once. The ADO bus from Cancun leaves from the bus station and runs multiple times per hour.
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